INDIANAPOLIS — Indiana Bureau of Motor Vehicles (BMV) Commissioner Peter L. Lacy has announced several service adjustments included in Executive Order 20-05 issued by Indiana Governor Eric J. Holcomb.

These adjustments are designed to assist with the state’s efforts to reduce the spread of COVID-19 and protect BMV employees and the public. In-branch visits to the BMV should be used only when absolutely necessary.

Changes Driven by Executive Order

The following changes will be effective today and remain in place for the next 60 days:

Administrative Penalty Fees Waived (more commonly called late fees)

If a renewal cannot be done online, this change eliminates the need to go to a branch during this emergency time due to expiration date.

The following administrative penalty fees will be waived:

$6 for late driver’s license or identification card renewals

$15 for late vehicle registration renewals

$30 for late title transactions

$15 for late ORV and snowmobile registration renewals

$10 for late salvage titles

Suspend the requirement to operate a branch in each of Indiana’s 92 counties.

This requirement has been waived to address closures due to potential staffing shortages.

Out-of-Branch Transaction and Fee Changes

The follow changes are operational and will go in to effect immediately and also remain in place for the same 60-day period:

Out-of-Branch Transaction Requirements

The BMV will restrict several transactions to out-of-branch only.

Those transactions include:

Registration Renewal for Vehicles

Replacement Documents for:

Driver’s Licenses and Identification Cards

Registration

Title

There are several options to complete an out-of-branch transaction including online services through in.gov/BMV, BMV Connect kiosks, phone, and regular mail.

More information including a full list of available transactions can be found on the BMV website: https://www.in.gov/bmv/4363.htm

Due to federal requirements, the BMV will continue to complete Commercial Driver’s License transactions in branches.

Credit Card Fees for Online Transactions Will Be Waived

Indiana law provides for BMV to collect an online fee to cover the cost of the transaction. The normal fee is $1 plus 1.99 percent of the transaction.

These fees will be waived under these changes.

O

peration Changes in Branches

The following operational changes are being made to ensure the safety of the public and BMV employees:

A BMV employee will be at the entrance of every branch

Employee will confirm transaction need and limit the number of customers inside the building to 20

The number of chairs in the lobby will be reduced to reinforce the quantity of customers

No more than 20 chairs for customers spaced at least 6 feet apart

The use of Examiner terminals will be limited to every other terminal

This provides an empty space between each tester

Customer Service Representative (CSR) stations will be limited to every other station

Provides an empty station between each CSR

Only one customer may work with a CSR during a transaction

Special exceptions will be made for customers requiring support

In-person interviews for open positions are suspended

Information Regarding Daily Branch Operations

At this time, the BMV is not actively closing branches however some branches are closed due to staffing shortages.The BMV website will be updated regularly with all closures. You can read a full list of modifications, closures, and available services on this page: https://www.in.gov/bmv/4363.htm

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