LP's Michelle Mullins-Land earns customer service honor
La PORTE – Michelle Mullins-Land, an American Family Insurance agency owner in La Porte has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.
“An extraordinary customer experience is a top priority at American Family and our agency owners are a critical part of accomplishing that,” said Ann Hamilton, American Family Insurance customer experience vice president. “The select group of agency owners who have attained the American Star Excellence in Customer Experience Certification have, according to their customers, consistently provided that outstanding service that is a differentiator for us among insurance providers.”
The service excellence distinction was determined through an evaluation process conducted under guidelines established through the company’s American Star Excellence in Customer Experience Certification Program. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family Insurance agency owner.
Mullins-Land has been an agency owner for American Family since March of 1997. Her agency office is located at 321 Pine Lake Ave, La Porte.
Horizon Bancorp announces Closing of Salin Bancshares merger
MICHIGAN CITY — Horizon Bancorp has announced the completion of the previously announced acquisition of Salin Bancshares, Inc. (“Salin”), and its wholly-owned subsidiary, Salin Bank and Trust Company (“Salin Bank”) of Indianapolis, effective March 26. Salin was merged into Horizon immediately followed by the merger of Salin Bank into Horizon Bank, a wholly-owned subsidiary of Horizon.
Horizon was advised by Stephens, Inc., Renninger & Associates, LLC and the law firm of Barnes & Thornburg LLP. Salin was advised by Hovde Group, LLC and the law firm of SmithAmundsen LLC.
Horizon Bancorp, Inc. is an independent, commercial bank holding company serving northern and central Indiana, and southwest, central and the Great Lakes Bay regions of Michigan through its commercial banking subsidiary, Horizon Bank. Horizon Bancorp, Inc. may be reached online at www.horizonbank.com. Its common stock is traded on the NASDAQ Global Select Market under the symbol HBNC.
Ivy Tech Community College sets career fair
VALPARAISO — To help connect community members with potential employers, Ivy Tech Community College’s Valparaiso campus is having a Spring Career Fair on April 5.
The event will run from 11 a.m. to 2 p.m. at the campus, 3100 Ivy Tech Dr., and will include 30 employer organizations, including Aflac Insurance, Indiana Beverage, Four Winds Casino and T & B Tube. Representatives from Ivy Tech also will be on hand to answer questions about certificate, degree programs, student life and support services.
The campus also is offering a resume workshop on April 3 from 11 a.m. to noon, where attendees can discuss the current job market and get their resumes evaluated before the fair.
“We are thrilled to be able to offer such an incredible event for not only our students, but the public as well. While the economy may be doing well, there are always ways to improve your life through additional education or a new career path,” Abiodun Durojaye, Director of Career Development and Employer Engagement at the campus, said.
“Our Valparaiso campus may be one of the best-kept secrets in Porter County,” Chancellor Aco Sikoski said. “We are opening our doors to the community to come explore the campus during the career fair. This event symbolizes what we are all about, empowering our students to achieve their career and transfer aspirations.”
For more information, check out Ivy Tech Community College Valparaiso’s Facebook page or contact Durojaye at 219-464-8514, ext. 3027 or email@example.com.